Affected by covid-19, the time effect is slower than usual

Our estimated delivery dates are based on the following factors: processing time for your order, the shipping options you've chosen and the destination address(NO PO BOX, NO MILITARY ADDRESS). You can calculate delivery estimates by taking the processing time for your order and adding the delivery time based on the shipping method you've chosen.

Order Product

Processing Time

Non-Personalized Product

7-15 days

Personalized Product

10-20 days


Logistics and transportation can get the tracking results at 

Due to the epidemic situation or customs force majeure, the logistics may be extended, and there is no guarantee that the product will be received before the festival
The package was not received within the processing time, please contact us as soon as , thank you for your enthusiasm waiting for our reply , we will deal with the logistics problem as soon as possible.

Currently only supports the above countries and regions to send orders, we have been working hard to optimize delivery,Hope  can reach any country.
As for the explanation of the mode of transportation, there is no return freight for free transportation. For fast transportation, for example, if you do not receive the express delivery within the specified time limit, you can contact the after-sales mailbox to apply for returning this part of freight

If you need to change or cancel your order, please contact us immediately. We process and ship orders quickly (we’re fast!). Once our warehouse has processed your order, we will be unable to make any changes.

Please note that any orders that have already been packed or shipped cannot be cancelled.